Pathfinder
Directions that take a stranger all the way to the door.
Pathfinder is the part of Atria your visitors meet. It turns a complicated building into a simple sequence of instructions, and stays with them until they arrive.
The visitor experience
Three moments, and none of them require help from your staff.
They arrive
A visitor scans a marked point at the entrance, the car park or the bus stop, or opens a link sent with their appointment. Pathfinder knows where they are standing without anything being installed in the building.
They choose where they are going
A ward, a lecture theatre, a meeting room, a counter or a named person. They search in the language they were given — not in the building's internal room numbering.
They are guided there
Clear written directions, one instruction at a time, shown against the actual floor plan. Turns, doors, lifts and stairs are called out as they reach them, through to arrival.
What it does
Designed for real buildings on real days.
Anyone can draw a line on a map. The difficulty is in everything that makes the line wrong.
Nothing to download
Pathfinder opens in a browser on the visitor's own phone. No app store, no account, no sign-up before someone can find a lift.
Floor to floor
Routes continue through lifts and stairs rather than stopping at the edge of a plan, and pick up again on the next level.
Building to building
On multi-building sites, one journey can cross a courtyard, enter another building and carry on inside without a break.
Step-free by choice
Visitors can ask for a route without stairs and get one, with the same confidence as everybody else's directions.
Aware of closures
A lift out of service or a corridor closed for works changes the route offered, rather than sending people to a locked door.
Aware of permissions
Routes only use the parts of the building a given visitor is entitled to pass through, and respect opening hours.
Accessibility
An accessible route should not be something you have to ask for.
In most buildings, the step-free way in is known to the staff and invisible to everybody else. Finding it means approaching a desk and explaining yourself.
Pathfinder treats step-free routes as ordinary. A visitor who needs one selects it, receives directions of the same quality, and travels independently — which is, for many people, the entire point.
- Step-free routes offered alongside the default, not behind a request.
- Written instructions that can be read at the visitor's own pace.
- Legible type and high-contrast presentation on the visitor's own device.
- Routes that reflect entrances and lifts that are genuinely usable today.
For facilities and estates teams
Wayfinding you can change on the day it changes.
Signage is a procurement exercise. Pathfinder is an update.
Departmental moves
When a service relocates, the destination moves with it. Every route to it is corrected at once, everywhere.
Planned works
Close a corridor or a lift for the duration of a project and visitors are routed around it for exactly as long as it lasts.
Entry points where you need them
Marked starting points can be placed at entrances, car parks, transport stops and reception areas, and added as the site evolves.
Walk one of your own buildings with it.
We will take a site of yours and show you the journeys your visitors struggle with most — and what Pathfinder does with them.